TTW Resource Store: Terms & Shipping

Forms of Payment
We accept all of these at our secure checkout: .... 
Shipping Methods
We normally ship via United States Postal Service (USPS) or United Parcel Service (UPS).
Shipping Charges
Shipping charges are calculated during checkout. You can choose Standard Shipping (default) or Express Shipping (additional charge).
Standard Shipping
Unless otherwise noted for a specific item, the following standard charges apply:

Domestic U. S. Shipments

Shipments Outside the U. S.

Order Amount
Charge
Order Amount
Charge

Up to $25.00

$..6.95

Up to $25.00

$.13.95
$25.01 - $50.00 $.10.95 $25.01 - $50.00 $.18.95
$50.01 - $75.00 $.12.95 $50.01 - $75.00 $.24.95
$75.01 - $100.00 $.15.95 $75.01 - $100.00 $.31.95
$100.01 - $150.00 $.18.95 $100.01 - $150.00 $.39.95
$150.01 - $200.00 $.21.95 $150.01 - $200.00 $.48.95
$200.01 - $250.00 $.24.95 $200.01 - $250.00 $.58.95
$250.01 and up $.29.95 $250.01 and up $.69.95

 

Express Shipping
Unless otherwise noted for a specific item, the following express charges apply:

Domestic U. S. Shipments

Shipments Outside the U. S.

Order Amount
Charge

Please contact us for a price quotation.

Up to $25.00

$.12.95
$25.01 - $50.00 $.16.95
$50.01 - $75.00 $.18.95
$75.01 - $100.00 $.21.95
$100.01 - $150.00 $.25.95
$150.01 - $200.00 $.30.95
$200.01 - $250.00 $.35.95
$250.01 and up $.43.95

 

 

Returns & Exchanges

Damaged or defective items - We will gladly exchange or provide a full refund for damaged or defective merchandise, subject to these conditions:

  • We must receive notfication from you by phone (1-888-804-9655) or e-mail (service@teachingtheword.org) within 30 days of shipment.
  • You must receive a return authorization document and instructions from us before returning any items.
All other returns - We will accept returns of items other than damaged or defective merchandise, subject to these conditions:
  • A 15% restocking charge will apply on all returns other than merchandise received in damaged or defective condition.
  • We do not refund shipping charges.
  • We must receive notfication from you by phone (1-888-804-9655) or e-mail (service@teachingtheword.org) within 30 days of shipment.
  • You must receive a return authorization number and instructions from us before returning any items.
  • Your return must include everything you received (such as Bible boxes, software boxes, product manuals) and must be in resellable condition.
Non-returnable items -
  • Some items are non-returnable because of our supplier's policies over which we have no control (e.g., loose-leaf Bibles). Where this is the case, we have included this information in the product description.
  • Unless it is defective, software is non-returnable if the seal on the media package has been broken.
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